Original equipment and software manufacturers are very familiar with our parent company, Flextronics; we manufacture and repair many of the OEM branded electronics on the market today. With this unparalleled knowledge base to draw from, RTS unlocks additional value in the OEM brand by providing a skilled sales, troubleshooting and repair presence inside a retailer’s footprint. Our international scale, along with our retail, electronics, ramp and deployment experience provides an unmatched opportunity for any OEM to maximize brand value.
Our OEM partners benefit from increases in customer satisfaction, product sales, accessory sales; reductions in product returns at retail, “no fault found” returns, and in cost due to “quick fix” repairs.
Partners also experience:
- Reduction in returns as a result of attachment of installation
- Significant ease of new product adoption
- Streamlined repair capability
- Remote and in-person IT capabilities
- Service parts logistics