Retail Technical Services

 

Remote Support

Technology moves fast and RTS moves with it. Our safe, secure and reliable remote support can help fix virtually any technical problem at anytime, anywhere. The customers of our partners continue to receive customer service excellence through RTS’ personal computer, software, and peripheral support. This support is provided over the phone, through the internet, via web-chat or by remote computer control and is a significant additional value for our partners.

Our certified technicians provide 24 hours a day support offering advice, installation, training and technical support for in-home and on the road support for both consumer and small to medium sized businesses. We also provide software and hardware resolutions including operating system and applications support, virus and security service, product set-up and maintenance, data transfer and storage, peripheral and network set-up.

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