In our nearly 25 years as a retail vendor, RTS' service offerings have increased and evolved based on corporate partners’ needs. We pride ourselves on complete, transparent support of our partners’ brands. And while our service capabilities have expanded significantly, our customer service focus has remained constant.
By offering technical and consultative sales support in all service aspects - in-store, on-site and remotely - RTS is the answer to the frequently asked customer question: “How can I get the most out of my technology purchase?” From in-store consultation, to in-home installation, to continuous phone and internet support, RTS owns the solution. The result is seamless customer service excellence and customers who feel comfortable with their new technology and with our partner’s brand.
Applying the same rigor of process and technology as our parent company, Flextronics, does for our EMS business, the RTS solution is built to reach optimal scale through accelerated rapid deployment.