Day-to-day performance excellence is far from routine at Retail Technical Services. We are revolutionizing operations by providing our corporate partners with an extremely efficient and adaptable solution.
Our operational core is scalable and repeatable processes developed through utilizing the millions of customer experiences gathered in our nearly 25 years of experience. We intensely collaborate with our partners and customize our solution to create value and increase their competiveness. Our recruiting, training, and performance management processes drive customer service excellence at every level and adapt with technology at its speed – fast.
RTS also brings a strong foundation of capability and experience enabling us to create Flextronics Advanced Service Tool (FAST), our industry leading IT platform. FAST combines the best features of in-store and in-field tracking software to maximize our knowledge base while enhancing the customer experience.