Retail Technical Services has an enormous span of internal knowledge in both beginning and maintaining engagements from our 25 years of interacting with customers, clients, products and services.
The RTS backbone is scalable and repeatable processes that are rapidly adjustable with the ever changing nature of technology services. Our complete and adaptable process management begins with a 150 plus item launch plan, includes a state-of-the-art customer and product tracking system (FAST), a global recruiting and training platform, and a multitude of additional capabilities. Of course, all of our processes are conducted within an auditable, SOX compliant, defined financial process flow.