RTS and our parent company Flextronics created a revolutionary customer and product tracking system for the retail environment. Flextronics Advanced Service Tool (FAST) is a single point of access web enabled system for managing in-store, field and remote operations. FAST eliminates entering data into multiple systems and provides a seamless customer experience from service intake to installation. Training associates on one system instead of many is a considerable added value for our partners as it significantly reduces cost.
This customer tailored solution is fully secure and auditable technology platform integrates into existing POS platforms and supports multiple languages and currencies.
FAST provides:
- Service driven data capture solution, with electronic customer signature capture
- Inventory management at retail locations, or designated storage depots, with consumption of good stock and tracking of defective stock.
- Clear visibility of pre-defined key performance indicators.
- User and network infrastructure support
- Report generation and reconciliation