| How do I get a login for FSP? |
If you already have a login on FlexPASS, your Flextronics site coordinator will be contacting you with details prior to migration. If you are a new user, you must follow the new supplier registration process. Please check with the FSP coordinator for details.
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| Will there be a fee to the supplier to use the FSP program? |
No. Flextronics does not charge an additional fee to use the FSP program
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| Do I have to go to your website every day? |
No. You can set up the email alerts to allow you to receive an email when specific events occur, such as New Purchase Orders and changes to Purchase Orders.
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| How often will I receive the forecast? |
You will receive a forecast once a week.
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| Will we be receiving a gross or net forecast? |
You will receive a net forecast (except in Brazil).
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| Do the forecast quantities have a greater change in the first weeks or later in the forecast? |
Often the first weeks of forecast will change when Flextronics rolls over any past due forecast numbrs that were not yet manufactured.
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| Are the forecast quantities in the 'Order Quantity Multiples of' field assigned to the part number? |
No. The part number is provided only at the Purchase Order level.
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| Do the forecast quantities change more in the first weeks or later on in the forecast? |
Often the first weeks of forecast will change due to Flextronics rolling over any past due forecast that was not yet manufactured.
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| Will we be notified when there are new and change orders pending? If not, how often do we need to check for these activities? |
Yes. In the training video, under "Notifications Session," it talks about selecting transactions (forecast, new POs, changes, etc) for which you would like to be notified. For each user, including yourself, that you create, you can set the notifications for e-mail alerts.
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| If I'm receiving a EDI Purchase Order and responding with a Purchase Order Acknowledgement via EDI, will the commtments of new Purchase Orders be processed on the web? |
Yes. The data you provide on the EDI Purchase Order Acknowledgement will update the Purchase Order on the web. If you use both EDI and the web to send your response, they will bothe be entered on the web. The latest action will be displayed on the web with all previous actions in the history of the Purchase Order line.
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| How do we know if the buyer accepts our proposed changes to new or change orders? Should we wait for acceptance of any changes on our side before we move foward with new or change orders that we have proposed? |
You will hear back from our buyer on any discrepancies from your response. The buyer will either generate the change order or will contact you by phone for a clarification and to agree on the next steps. Any Price or MPN (Manufacturer Part Number) change on your responses or the splits will go to the buyer for approval. The buyer is also alerted when any of your responses for Qty, Date, Price or MPN are different from our requests.
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| Are we required to participate in the CRP program? |
No. The Flextronics site coordinator will be contacting you to discuss which program is the best fit for your parts.
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| Why can't I view the tutorials? |
You must have Flash Player installed in order to view the tutorials. Get Flash Player
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| Why can't I see some of the sub menus under the menu tree on FSP? |
You may need to remove your old cookies.
In Internet Explorer, go to Tool > Internet Options > General and click the Delete button.
Select Delete Cookies in the Cookies section.
Also select Delete Files in the Temporary Internet Files section.
Confirm, close the window and click OK.
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