Retail Store Customer Facing Support
- Technical support - Sales support - Warranty support
- Peripheral sales - Asset recovery - Green drop off point
- Repair triage - Software installs - PC set-ups
- Upgrades - Returns and exchanges
Depot Repairs
- PCs + other products
- Support warranty programs
- Out of warranty
Asset Recovery
- Parts harvesting
- Green return solutions
- Tied to manufacturing and closed loop repair tracking